Operations Administrator

We are currently recruiting for the role of Operations Administrator on behalf of a banking industry company.

Hybrid working - Dublin City Centre offices

Brilliant salary package offering

Opportunity for progression and great in office environment

Responsibilities:

• Processing existing business claims and policy alterations

• Review and respond to all customer queries received

• Provide excellent customer care to all customers

• Production of high quality and accurate client documentation

• Maintaining a professional approach to all duties and maintain client confidentiality

• Having a continuous improvement mindset and assisting your team in process improvement

• Taking responsibility for any tasks performed for

• Maintaining flexibility within the team, assisting colleagues and other departments

• Contribute to the team and departmental productivity targets so that the agreed SLA is achieved

Requirements:

• Experience working in similar capacity, preferably in insurance or pensions and investment
• Must have a strong sense of customer focus, are team focused and a problem solver
• Have strong attention to detail, are self-driven and organised