Finnish Operations Administrator

We are currently recruiting for the role of Finnish Operations Administrator within the Banking industry

Hybrid working - Dublin City Centre based offices

Great salary package

Opportunity to be part of a well known nordic bank

Responsibilties:

• Processing new applications and existing business claims and policy alterations

• Reviewing and responding to all customer queries received in writing or by phone

• Managing customer expectations and taking ownership of queries

• Production of high quality and accurate client documentation in a timely manner

• Maintaining a professional approach to all duties and maintain client confidentiality

• Maintaining flexibility within the team, assisting colleagues and other departments

• Contribute to the team and departmental productivity targets so that the agreed SLA is achieved

Requirements:

• A university degree or equivalent within Finance
• Finnish and English fluency
• Ideally have experience working in the financial services area, particularly insurance or pensions and investments