Account Manager

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Fully on site – Dublin

Great opportunity for growth

Responsibilities:

• Building up customer trust and survey ratings

• Maximising profit opportunities, including improving renewal rates, customer retention and expanding on existing customer base

• Uphold the existing high level of customer service that the company provides day to day

• Being able to adapt and provide relevant advice and consultation to existing customer base

• Dealing with orders/enquiries swiftly and professionally

• Managing workloads efficiently, to adapt to ever changing nature of a SME Account Manager

• Working closely with the Finance Department, with regard to credit approvals, invoice queries and debtor management

• Being proactive and identifying growth opportunities with existing customer base

• dentifying opportunities to capitalise on upselling opportunities, in any capacity including ancillary products

Requirements:

• Previous experience in Customer facing position, looking to transition into sales

• High level of attention to detail and the ability to complete daily tasks from start to finish

• The ability to adapt and make decisions under pressure

• Ability to create organisation of tasks and efficiently prioritising each one

• Being a team player and fulfilling the existing team culture