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Job

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Customer Service - APA or QFA qualified

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Salary EUR32000 - EUR38000 per annum

Location Dublin City Centre

Consultant Darragh O'Boyle

JobRef 50895713/001

Date posted 10 February 2023

2023-02-10 2023-04-11 financial-services perm IE Dublin City Centre Dublin Dublin EUR 32000 38000 38000 YEAR Walters People https://www.walterspeople.ie https://www.walterspeople.ie/content/dam/walters-people/global/images/logos/web-logos/square-logo.png true

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Darragh O'Boyle

01 673 0826

1615957 1615957 1615957
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Top Finance Company is looking for a strong professional with 1 to 3 years Customer Service experience and who is APA or QFA qualified

Customer Service – APA or QFA qualified

Location – Dublin

Salary – 32,000 Euro to 38,000 Euro

Key responsibilities:

  • Provide excellent customer service to customers and intermediaries. 
  • Process customer requests and administration accurately and within agreed service levels. 
  • Treat every interaction as an opportunity to build rapport, credibility and advocacy for the Company
  • Identify opportunities to retain and grow the customers business with us. 
  • Proactively provide accurate information and guidance for the customer to help them make informed decisions about their financial future and gain trust in our ability to help them. 
  • Take opportunities to proactively promote alternative/lower cost service channels and explain the benefits of online technology to increase the use of self service and allow straight through processing. 
  • Follow the correct processes to make sure that all your actions meet the conformance requirements. 

 Ideal candidate will have 1 to 3 years Administration experience, APA or QFA would be a bonus

If you are interested in this role please apply here or contact me directly on darragh.oboyle@walterspeople.com or 0858154571

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