French Speaking Billing Analyst
A well known multinational tech company in Dublin West is looking to hire a French Speaking Billing Analyst for an inital 12 month contract with opportunties to go permanent. Salary for this role is up to €46,000 and they work three days in the office/2 days from home.
A well known multinational tech company in Dublin West is looking to hire a French Speaking Billing Analyst for an inital 12 month contract with opportunties to go permanent. Salary for this role is up to €46,000 and they work three days in the office/2 days from home.
Key resposnsisbilities of the French Speaking Billing Analyst
• Work with multiple systems including SAP, SFDC, Microsoft Office, in-house revenue booking tools.
• Provide primary support for set channel & enterprise accounts, including email and phone support, returns and credits processing, issue resolution and escalation management, order reviews & PO processing.
• Actively review and manage enterprise sales pipeline for set accounts/regions to anticipate possible booking issues and work to resolve. Hold frequent deal status review calls with your Deal Desk counterparts as part of this process.
• Validate order documents (contracts, purchase orders, approval docs etc.) upon contract execution.
• Engage with internal Adobe teams (see Contacts section below) and partners to resolve queries and open issues related to the OM process.
• Conduct monthly reconciliations and other oversight/audit activity to monitor compliance with our revenue booking requirements using Excel, SFDC, SQL & SharePoint reports.
• Actively participate in Order Management's cross-geo scaling projects that cover the following focus areas: data management, innovation, customer experience and enablement.
• Support increased workload and additional hours when required i.e. month end/quarter end periods.
Key requirements of the French Speaking Billing Analyst
• Bachelor's degree in Accountancy or equivalent in a numerate or business discipline.
• Excellent numeracy skills, including intermediate level or higher Excel knowledge.
• Minimum 1- 2 years Order Management (or similar) experience in this sector.
• Fluent English & French
• Competence in information management/CRM tools - SAP, Salesforce, Microsoft Office, or similar analytical and information management applications.
• Demonstrable experience in a role involving 'critical thinking': i.e. ability to analyze deal issues, make decisions and problem solve self-sufficiently, without requiring ongoing direction setting.
• Strong social and self-awareness skills – have the ability to complete tasks and assignments with a positive, professional and friendly approach.
• Experience in a role demonstrating excellent time management, able to analyze workload and prioritize time based on changing priorities.
• Fluency in French
• Knowledge of revenue recognition rules/requirements related to software/services.
• Familiarity with SalesForce reporting.
• A proven ability to build strong, trust-based relationships with business partners across the organization.
• Good knowledge of operational quote to cash business processes.
• Exposure to contract negotiation/drafting, including Legal and Financial Governance.
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